Susan Jackson, HCPC, BACP

Susan Jackson brings ten years of clinical practice to her therapeutic work in the United Kingdom. She is registered with the Health and Care Professions Council (HCPC) and with the British Association for Counselling and Psychotherapy (BACP). Susan writes simply and directly, and she aims to make sessions feel calm and manageable for people who are overwhelmed.

Susan focuses on stress, anxiety, depression and grief, and she addresses issues linked to trauma and abuse. She helps people cope with relationship and intimacy-related concerns, addiction, sleep problems, anger and low self-esteem. LGBT issues, career changes and compassion fatigue are also part of her practice.

Her toolkit includes client-centred work, cognitive behavioural techniques, hypnotherapy, psychodynamic ideas and body-focused somatic methods. In practice this means conversations that centre the client's experience, practical strategies for changing difficult patterns, and attention to how the body holds stress.

Susan offers a gentle, non-judgemental approach. She invites people to name their goals and to try methods that feel right for them. Creative or expressive ways of working are an option when they suit a person’s needs and preferences.

Sessions aim to help people rediscover strengths and make small, steady changes. Susan supports clients to find clearer ways of coping after loss, trauma or life transitions and to build more satisfying day-to-day routines.

Approaches that suit online therapy

Client-Centred Therapy focuses on understanding a person's viewpoint and building a trusting conversation. It helps when someone needs a calm space to talk through feelings and to set their own goals.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions and offers practical steps to change unhelpful patterns. This approach is often used for anxiety, depression, sleep problems and stress management.

Hypnotherapy uses guided relaxation and suggestion to access different ways of thinking and responding; it can help with habit change, pain management and sleep difficulties.

Finding the right approach is part of the work. Susan will collaborate with each person to choose methods that match their needs, goals and comfort level. She integrates techniques as needed and adjusts the plan over time so it feels useful and realistic.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to give practical flexibility. Video calls are good when visual contact helps the work. Phone sessions need less bandwidth and can fit a short break at work. Live chat or messaging can suit people who prefer typed conversation or want shorter, more frequent check-ins. These options make it easier to keep therapy consistent around day-to-day commitments.