Susan John, BACP, NCPS

Susan John uses a person-centred approach that keeps the client's experience at the centre of each session. She combines listening with practical techniques so people can understand their feelings and take small steps forward. Susan introduces breathing and mindfulness exercises alongside conversation to help calm the body and mind.

Susan has four years' experience working with stress, anxiety, anger and low self-esteem. She also supports people facing depression, grief, trauma and intimacy-related issues. Her work includes concerns such as eating and sleeping problems, career strain, compassion fatigue and ADHD-related struggles.

Her practice pays attention to the physical side of emotion as well as thoughts. That means noticing where feelings show up in the body and using simple skills to release tension. Sessions can be short-term and focused when someone needs coping tools for the here and now.

Susan uses elements of Emotionally-Focused Therapy to look at emotional patterns that affect relationships. She also makes use of hypnotherapy where it is appropriate, and draws on mindfulness to build calm and present-moment awareness. These approaches are mixed so each person gets what suits them best at that time.

She is registered with BACP and NCPS. Sessions are offered in English and Susan accepts people in the United Kingdom and international clients. To begin, a short matching questionnaire is completed and appointments are scheduled to fit the client and therapist.

Therapeutic approaches and online support

Susan draws on client-centred work to keep each session focused on the person's experience. This approach means the counsellor listens closely, reflects what is being said and helps people clarify their own goals. It is helpful for stress, low self-esteem and navigating life changes.

She also uses Emotionally-Focused Therapy to identify patterns in feelings and how they affect close relationships. EFT helps people recognise repeated emotional cycles and try new ways of responding that feel safer and more connected.

Choosing the right approach is a shared process. The therapist will talk through the options and suggest what might help, then adapt as work progresses. Goals, preferences and the issues you bring guide which methods are used.

Online therapy offers several practical benefits for this style of work. Video calls allow face-to-face conversation and visual cues, while phone sessions can fit into a short break or work around bandwidth limits. Live chat and text-based messaging provide a lower-intensity way to check in or keep momentum between sessions. Together these options make it easier to maintain regular contact and to continue therapy when life is busy.