Susan McGrattan, NCPS

Susan McGrattan is a counsellor practising in the United Kingdom with eight years of experience. She holds NCPS as a credential and offers personalised, integrated support for a range of difficulties. Susan focuses on helping people who are struggling with stress, anxiety, grief, low self-esteem and trauma-related concerns.

She uses practical conversations to help people identify what matters and what gets in the way. Sessions aim to uncover patterns that keep problems going and develop small, manageable steps to change them. The style is collaborative and respectful, with attention to the strengths a person already has.

Susan works with issues around relationships and intimacy, addictions, eating and sleeping difficulties, parenting pressures and career stress. She also supports people facing chronic illness, caregiving strain, adoption- and attachment-related concerns, and challenges linked to ADHD and compassion fatigue.

Her approach draws on a mix of methods rooted in evidence-informed practice. That mix lets her match techniques to each person's goals, whether the focus is on emotional processing, behaviour change or building new ways of relating.

Sessions can include talking, structured exercises and practical planning. Clients can expect clear, down-to-earth guidance and a pace set by their needs. The aim is to leave people with tools they can use between sessions to cope better and move forward.

Susan sees people online and across borders in English. She works with adults on a wide range of life challenges and tailors the work to each person's situation.

Therapeutic approaches for online working

Acceptance and Commitment Therapy, or ACT, focuses on helping people clarify what they value and take action in those directions. It uses simple exercises to notice thoughts and feelings without getting stuck, which can be useful for anxiety, stress and life transitions.

Attachment-Based Therapy looks at how early patterns of relating affect current relationships. It helps people understand attachment styles and build more secure ways of connecting, which can help with intimacy, abandonment issues and communication problems.

Finding the right approach is part of the work. The therapist will discuss different methods and together they will choose what fits the person's goals and preferences. That collaborative decision can change as needs evolve during therapy.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls allow face-to-face interaction; phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and messaging suit people who prefer written reflection or need flexible, on-the-go support. These options make it easier to fit therapy around work, parenting and other commitments, while still using familiar therapeutic tools and exercises.