Triniti Banton-Mason, BACP

Triniti Banton-Mason makes space for people who feel stuck, overwhelmed or worn out. She speaks in a calm, direct way and aims to help clients take small practical steps forward. Triniti is straightforward about wanting to work at the client’s pace and to build confidence one step at a time.

She uses a warm, listening approach to help people identify what gets in the way of feeling better. Sessions focus on understanding current problems and trying simple, useful strategies. This can include looking at thoughts and behaviours, exploring emotions, and drawing on mindfulness to reduce stress.

With 22 years of experience, Triniti combines different ways of working to suit each person. She draws on client-centred principles to keep the person’s goals central. Cognitive approaches are used when changing unhelpful thinking and behaviour will help in daily life.

People bring a wide range of concerns, from anxiety and depression to relationship and family tensions. She also supports those facing grief, trauma, addiction, parenting strain, chronic illness and career changes. Triniti pays attention to self-esteem, intimacy issues, and problems with sleep or eating.

Sessions are offered in English and take place online by video, phone, live chat or text messaging. The British Association for Counselling and Psychotherapy is listed among her credentials as BACP. New clients begin by completing a short matching questionnaire and booking a session that fits their schedule.

Approaches that suit online therapy and everyday life

Client-Centred Therapy focuses on understanding each person’s goals and experience. The counsellor listens without judgement and follows the client’s pace to help them feel heard and clearer about the next steps.

Cognitive Behavioral Therapy, or CBT, looks at the links between thoughts, feelings and actions. It involves noticing unhelpful patterns and practising small experiments to change them, useful for anxiety, low mood and sleep problems.

Finding the right approach is part of the work together. The counsellor will discuss goals, preferences and what has helped or not helped before, then suggest a plan. This is a collaborative process and can change as needs evolve.

Online formats make it easier to fit therapy into busy lives. Video calls allow face-to-face conversation; phone sessions work well when bandwidth is limited or a shorter check-in is needed. Live chat or text messaging can be useful for brief updates, reflective writing or when someone prefers not to use video. These options aim to increase flexibility and make it simpler to keep regular sessions.