Yolanda Frost, BACP

Yolanda Frost offers practical, down-to-earth support for people feeling overwhelmed by stress, anxiety, grief or big life changes. She is introduced by name up front and writes in a calm, straightforward way. Sessions aim to help people manage difficult feelings and find clearer steps forward.

Yolanda uses a person-centred style that focuses on what matters to each individual. She pays attention to feelings, thoughts and bodily sensations so people can better understand how stress or anxiety shows up in everyday life. This plain approach suits those who want to feel steadier and more able to cope.

Her background includes work in a hospice, where she supported people facing serious illness and loss. That experience shaped her ability to talk about grief, complex emotions and the practical realities that follow bereavement. She also brings experience with relationship and intimacy-related issues, parenting concerns and problems with self-esteem.

Yolanda draws on cognitive behavioural ideas, attachment-based thinking, mindfulness and motivational interviewing when helpful. She combines these with somatic awareness so people can learn new ways to calm their nervous system and manage reactions in the moment.

She is registered with the British Association for Counselling and Psychotherapy, BACP. Yolanda has four years of professional experience and keeps learning through ongoing training and supervision. If someone is unsure where to begin, she works collaboratively to set goals and plan the first few sessions together.

How therapeutic approaches translate to online work

Attachment-Based Therapy focuses on how early relationships shape current patterns. Online sessions using this approach help people notice how they relate to others and practise safer ways of connecting during conversations about trust and closeness.

Client-Centred Therapy places the person at the heart of the work and values their experience. In an online setting this means conversations are guided by what the client brings, with the counsellor following their pace and priorities to build practical steps forward.

Cognitive Behavioural Therapy, or CBT, looks at patterns of thought and behaviour that keep problems going. Delivered online, CBT often involves short, focused conversations and practical exercises to try between sessions so people can see small changes quickly.

Finding the right approach is part of the therapeutic process rather than a one-off decision. The therapist works together with the client to decide which methods fit their needs, goals and preferences. That collaborative planning can be reviewed as work progresses to keep the focus useful and relevant.

Online therapy offers practical flexibility. Video calls let people use visual cues and have fuller conversations. Phone sessions can be easier when bandwidth is limited or for quick check-ins. Live chat and text-based messaging allow brief updates, reflection between sessions and support for people who prefer writing. These options help make therapy fit around work, family life and other commitments.