Ana Fay, NCPS

Ana Fay works from a person-centred standpoint, aiming to make talking feel straightforward and respectful. She uses kindness and active listening to help people name their problems and choose the next steps. Ana holds NCPS as a credential and communicates in English and Spanish.

Ana has three years' experience supporting people through stress, anxiety and depression. She also helps those coping with trauma and abuse, grief, addiction and major life changes. Her work includes support around ADHD, bipolar concerns, eating and sleeping problems, and intimacy-related issues.

Her background includes work with people facing chronic illness, autism and attachment difficulties. She offers practical ways to manage difficult feelings and to build clearer self-understanding. This often means talking through how past experiences affect present choices.

Ana combines client-centred listening with mindfulness and trauma-focused techniques. She will help a person notice patterns, develop self-compassion and try different coping strategies in session. Sessions focus on what the person wants to change and on small, realistic steps.

Online sessions are available by video call, phone, live chat or text messaging. International clients can be supported, and Ana uses a subscription model that can be cancelled at any time. To begin, a person selects the Start Therapy button and completes a short matching questionnaire before scheduling.

How Ana's approaches translate to online therapy

Ana uses client-centred therapy to place the person's experience at the heart of sessions. This means the counsellor listens closely, reflects feelings and follows what matters most to the person. It works well for stress, low mood and relationship questions because it helps people feel heard and understood.

She also integrates trauma-focused therapy to address past hurt and its present effects. Trauma-focused work aims to help people process difficult memories and learn practical skills to manage strong emotions and triggers.

Finding the right approach is part of the work. Ana will talk through options and tailor methods to the person’s goals and comfort level. This is a collaborative process where methods can change as needs evolve.

Online sessions are offered by video call, phone, live chat and text messaging to make therapy flexible. Video calls allow face-to-face conversation and shared visual cues. Phone sessions suit people with lower bandwidth or who prefer not to be on camera. Live chat and text messaging are useful for shorter check-ins, written reflection or when messaging fits someone's routine. These options help people fit therapy around work, caregiving and travel.