Andrea Croston, BACP

Andrea Croston helps people who are feeling overwhelmed by stress, anxiety, depression or major life changes. She supports those working through trauma, addiction, grief, relationship and intimacy concerns, and people managing ADHD, bipolar or compassion fatigue. Andrea also offers help with sleep and eating problems, parenting strain, career worries and self-esteem issues.

Andrea practises in the United Kingdom and holds a BACP credential. She began her counselling journey over two decades ago and completed a Level 4 qualification in counselling and psychotherapy in September 2022. Her background includes extensive volunteer work in charity settings where she listened to and supported people during difficult times.

Her approach is person-centred at its heart. Andrea values a holistic view of each person and treats clients as experts on their own experience. She combines that foundation with practical methods drawn from cognitive behavioural and acceptance-based approaches when helpful.

Sessions aim to be collaborative and down-to-earth. Andrea focuses on building a trusting working relationship, helping people identify small changes that make daily life easier. She uses clear, straightforward language and practical tasks when appropriate.

Andrea keeps developing professionally and personally to provide steady support. She encourages people to take the first step even when they feel unsure, and she will work with clients to find a way forward that fits their needs and circumstances.

Approaches that suit remote therapy

Andrea often uses Acceptance and Commitment Therapy and Client-Centred Therapy as part of her work. Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting stuck in them, then take values-led action toward the life they want. Client-Centred Therapy focuses on offering a supportive, non-judgemental relationship where the client leads the pace and content of the work.

Finding the right approach is part of the therapeutic process. Andrea aims to work with each person to decide which methods fit best for their goals and preferences. She treats that choice as a collaboration and adjusts methods as needs change over time.

Online therapy with video calls, phone sessions, live chat or text-based messaging offers practical flexibility. Video helps preserve face-to-face conversation, phone can be used when bandwidth is limited, live chat works for shorter check-ins and text messaging suits ongoing reflections between sessions. These options make it easier to fit therapy around work, childcare or travel and to keep momentum between appointments.