Charlotte Hughes, BACP

Charlotte Hughes offers an adaptable, person-focused style of counselling that draws on several evidence-based approaches. She blends practical methods with a calm, listening presence to help people manage stress, anxiety and relationship difficulties. Charlotte holds BACP accreditation which reflects her professional standing in the United Kingdom.

Charlotte keeps sessions straightforward and conversational. She aims to help people notice what matters most, build coping skills and find clearer ways to communicate with others. Sessions are offered for common concerns such as depression, grief, low self-esteem, addiction and trauma, as well as intimacy-related and eating or sleeping difficulties.

Her background includes 15 years of clinical experience and prior work as a nurse in the NHS. That nursing experience shapes how she understands the overlap between physical health and emotional wellbeing, and how medical issues can affect daily life and close relationships. She can support people coping with chronic pain, long-term illness and recovery after serious medical treatment.

Charlotte also works with people in emotionally intense roles and those facing compassion fatigue or bereavement. She uses practical tools from cognitive behavioural and acceptance-based therapies alongside emotionally focused and attachment approaches to help people change unhelpful patterns and strengthen connection with others.

Sessions are carried out online by video, phone, live chat or text messaging. Charlotte works collaboratively to agree goals and a pace that suits each person, and she adapts methods to individual needs and circumstances.

Therapeutic approaches for online counselling and support

Acceptance and Commitment Therapy, or ACT, helps people notice unhelpful thoughts without getting stuck in them and then choose actions that reflect their values; it is often useful for anxiety, stress and coping with life changes. Cognitive Behavioural Therapy, or CBT, focuses on identifying thoughts and behaviours that keep problems going and trying small experiments to create different outcomes; this can help with depression, anxiety and low mood. Attachment-Based Therapy looks at patterns from early relationships and how they influence current connections, helping people change repeated ways of relating and improve intimacy and communication.

Choosing the right approach is part of the work. The therapist will discuss goals, preferences and practical needs and decide together which methods to try. Sessions adapt over time as progress is reviewed, so the plan can change if something is not helpful.

Online therapy here includes video calls, phone sessions, live chat and text messaging. Video is useful for longer, more interactive sessions. Phone sessions can fit into a busy day or when bandwidth is limited. Live chat and text messaging suit shorter check-ins, brief reflections or when someone prefers not to use audio or video. These options make it easier to fit therapy around work, caring responsibilities and day-to-day life while keeping the focus on achievable steps and clear goals.