Gillian Burnett, BACP

Gillian Burnett is a BACP counsellor based in the United Kingdom with five years' experience. She offers online sessions to help people facing stress, anxiety, trauma and abuse, grief, low self-esteem and major life changes. Gillian also supports those dealing with addiction, relationship and intimacy concerns, eating and sleeping problems, career questions and symptoms of depression. Her approach is grounded in person-centred care. She listens without judgement and aims to create a calm, respectful atmosphere where people can talk through what matters to them. Gillian says the counselling process asks for honesty and commitment from the client and she matches that with clear, steady support. Gillian draws on practical therapies such as cognitive behavioural techniques and solution-focused work when these fit a person’s needs. She also uses narrative and trauma-focused methods to help people make sense of painful experiences and reduce their impact on daily life. She has additional experience with issues such as abandonment, adoption and foster care, attachment concerns, autism and Asperger Syndrome, and caregiver stress. Gillian also addresses control and dependent personality patterns, codependency, chronic illness and the effects of cancer or bereavement. All sessions are offered in English and are held by video call, phone, live chat or text messaging. Therapy is delivered via a subscription model that can be cancelled at any time, and scheduling is organised after completing a short matching questionnaire.

How these therapies work online

Client-centred therapy focuses on creating a listening space where the client leads the conversation and the counsellor reflects what they hear. This approach helps people feel understood and can be useful for issues like low self-esteem, grief and life transitions.

Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and actions and uses practical exercises to change unhelpful patterns. It is often used for anxiety, stress and symptoms of depression.

Trauma-focused therapy concentrates on reducing the ongoing impact of past traumatic events and helping people regain control in daily life. It can be combined with person-centred support to make the work feel steadier and more contained.

Finding the right approach is part of the therapeutic process. The counsellor will work collaboratively to choose or blend methods that match the client’s goals, preferences and the problems they bring. That decision is reviewed as therapy progresses so the plan can change when needed.

Online sessions offer practical flexibility. Video calls are close to face-to-face work and suit deeper conversations. Phone sessions need less bandwidth and can be easier to fit into a short break. Live chat and text-based messaging allow for shorter check-ins or ongoing written reflection between longer sessions. These options make it easier to keep continuity of care around busy schedules.