Hayley Mcgregor, BACP

Hayley Mcgregor welcomes people who are feeling overwhelmed, anxious, low or stuck. She introduces herself plainly and offers steady, practical support. Sessions are shaped around what the person brings and move at a pace that feels right to them.

Hayley practises as a counsellor in the United Kingdom and holds BACP registration. She uses a blend of approaches so the work matches each person's needs rather than following one fixed method. That means sessions can be more conversational, skills-based, or focused on emotions depending on what helps most.

People often come for help with stress, anxiety, depression, grief and loss, or challenges such as low self-esteem and major life changes. Hayley also supports people dealing with addiction, career pressures, anger, compassion fatigue and ADHD related concerns. She can address issues connected to relationships, parenting and family dynamics as individual concerns.

In practice she aims to provide a calm and non-judgemental space. Conversations focus on understanding what is happening now and trying small, manageable steps forward. Sometimes that will involve learning coping skills, sometimes talking through painful memories, and sometimes building stronger emotional awareness.

Hayley draws on attachment-based ideas, client-centred work and cognitive strategies among other approaches. With three years of experience, she combines empathy with practical tools to help people regain a sense of control and move towards clearer goals.

How these approaches translate to online sessions

Attachment-based work focuses on patterns in close relationships and how past connections affect feelings today. In online sessions this helps people notice relationship triggers and practise new ways of relating to others and themselves.

Client-centred therapy puts the person and their experience at the centre. The counsellor listens without judgement and follows the client's lead, which suits conversational video calls and messaging where someone needs to be heard and understood.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours interact and teaches practical skills to change them. Online CBT can include short exercises between sessions and clear step-by-step techniques for managing anxiety, low mood or unhelpful thinking.

Finding the right approach is part of the work together. The therapist will discuss goals and preferences and suggest approaches that might suit the issues presented. This is collaborative and can be reviewed as progress is made.

Online formats offer flexibility. Video calls allow face-to-face style dialogue and non-verbal cues, phone sessions need less bandwidth and can fit into a workday, while live chat and text messaging suit quick check-ins or people who prefer written reflection. These options make it easier to keep therapy consistent around everyday commitments.