Helen Yates, BACP

Helen Yates is a counsellor who helps people experiencing stress, anxiety, depression and relationship difficulties. She supports people dealing with trauma, addiction, grief and self-esteem issues. Helen also works with concerns such as parenting strain, sleep and eating problems, career stress and ADHD-related challenges.

She uses a person-centred style that places the client's perspective at the centre of sessions. That means she listens closely and helps people name what matters to them. Helen draws on other approaches when useful to meet individual needs.

Her background includes five years of professional experience and accreditation with the British Association for Counselling and Psychotherapy, BACP. Helen has worked with a wide range of life challenges, including issues related to sexual identity, body image and past abuse.

In sessions she offers practical tools alongside reflective conversation. That can include learning ways to manage strong emotions, trying out different thinking patterns, or developing new habits for sleep and self-care. Sessions are paced to match each person's needs.

Helen accepts clients from the United Kingdom and internationally and runs online appointments. She is comfortable using video calls, phone sessions, live chat or text-based messaging depending on what a person prefers. To begin, clients complete a short matching questionnaire and schedule a first session.

She aims to create a calm, respectful space where people can explore difficult feelings and take small, manageable steps toward change.

Approaches that guide online sessions

Acceptance and Commitment Therapy, or ACT, focuses on helping people notice their thoughts and feelings without getting stuck in them. It supports values-driven action so people can take small steps towards a life they care about, even when emotions feel difficult.

Attachment-Based Therapy looks at how early relationships shape present patterns. It can help people understand closeness, trust and boundaries, and is often useful for intimacy-related concerns and for people who notice repeating relationship difficulties.

Finding the right approach is part of the work together. Helen will discuss options and tailor methods to the person’s goals and preferences, so therapy becomes a collaborative process rather than a fixed plan.

Online therapy offers flexible ways to meet. Video calls allow face-to-face conversation, phone sessions suit those who prefer no camera, and live chat or text messaging can be used for brief check-ins or when typing feels easier. These options make it simpler to fit sessions around work, caring responsibilities or travel, and to choose the format that best supports engagement and consistency.