Kirsty Palmer, NCPS

Kirsty Palmer is a counsellor from the United Kingdom who offers a calm, person-centred way of working. She draws on six years of practice and uses straightforward conversations to help people tackle concernssuch as stress, anxiety and issues with addiction. Kirsty aims to make the first step less daunting and practical from the start.

Kirsty focuses on understanding how relationships and attachment shape thoughts and feelings. She uses client-centred listening so people feel heard, then works with them to set small, achievable goals. Cognitive behavioural ideas are used when it helps to spot unhelpful patterns and try different ways of responding.

Sessions are offered through video calls, phone, live chat or text-based messaging so people can choose what fits their day. She explains approaches plainly and helps people pick methods that suit their needs and circumstances. International clients are accepted and sessions are carried out in English.

Kirsty works with a wide range of concerns including depression, trauma and grief, intimacy and relationship difficulties, eating and sleeping problems, ADHD and compassion fatigue. She also supports people dealing with caregiver stress, chronic illness, first responder pressures and identity questions such as LGBT matters.

Her NCPS credential is shown as part of her professional background. To begin, Kirsty asks people to complete a short matching questionnaire so she can plan an initial session that meets their priorities.

How Kirsty’s approaches translate to online therapy

Attachment-based work looks at how early and current relationship patterns shape feelings and reactions; online sessions can use gentle exploration and reflective listening to notice those patterns and rethink them. Client-centred counselling focuses on listening with empathy and following the person’s lead, which suits video or messaging formats where the client directs what they want to cover. Cognitive behavioural therapy (CBT) helps identify unhelpful thoughts and try new behaviours; it often includes short practical tasks or experiments that fit well with phone or text follow-ups.

Kirsty treats finding the right approach as a collaborative process. She will discuss goals and preferences, try methods that suit the person, and adapt the plan as needed. Clients are involved in choosing whether to focus on exploration, practical skills or a mix of both.

Online therapy offers flexibility and makes it easier to fit sessions into busy lives. Video calls allow face-to-face connection, phone sessions need less bandwidth and can be quicker for check-ins, and live chat or text-based messaging suits short updates or people who prefer typing. These options make it straightforward to continue work across different days and situations while keeping the focus on progress and practicality.