Lisa Ward, BACP

Lisa Ward offers direct, practical support for people who have reached a point where things feel unmanageable. She helps individuals name what is happening, talk through painful experiences, and find steady ways to cope. Her approach is calm and straightforward, aimed at helping someone feel heard and understood without pressure.

Lisa draws on client-centred work to prioritise the person’s experience in each session. That means she listens first, reflects what she hears, and helps clients follow their own priorities for change. She also uses trauma-focused methods when past harm or abuse is part of the picture, helping people process distressing memories at a pace that feels right for them.

Her background includes five years of practice alongside roles in domestic abuse services, which shaped her specialism in trauma-focused therapy. Lisa holds a BACP credential, which recognises her counselling training and professional standards. She has completed training in areas such as working online, trauma recovery, eating disorders, and supporting people affected by sexual violence.

Sessions are offered in English and can cover a wide range of concerns, including stress, anxiety, addictions, depression, grief, relationship and intimacy issues, eating and sleeping problems, ADHD, and coping with life changes. She also works with specific focus areas such as attachment and abandonment issues, codependency, chronic illness and caregiver stress.

Lisa offers appointments by video call, phone, live chat, or text-based messaging, which can suit different schedules and communication styles. To begin, a short matching questionnaire is completed and sessions are scheduled according to availability.

How a client-centred and trauma-focused approach works online

Client-Centred Therapy places the client’s experience at the heart of each session. The therapist listens carefully, reflects what is said, and helps the client set the pace and goals. This approach can help with anxiety, low self-esteem, relationship concerns and general life stress.

Trauma-Focused Therapy concentrates on the impact of past harm and how it shapes feelings and behaviour today. Work is paced to the person’s readiness and aims to process distressing memories and build safer ways of coping. It is often used for people affected by abuse, assault or other traumatic events.

Finding the right approach is part of the process. The therapist will talk with the client about their needs, history and preferences, and together they decide which methods to try. This collaborative planning can be adjusted as sessions progress to ensure the work remains helpful.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when that is important, phone sessions need less bandwidth and can fit into a short break, live chat suits those who prefer typing, and text-based messaging gives ongoing support between sessions. These options make it easier to fit therapy around work, caregiving or other commitments while keeping continuity of care with registered or accredited professionals.