Lorraine Roberts, BACP

Lorraine Roberts welcomes people who are feeling overwhelmed, stuck, or unsure where to start. She speaks plainly and listens closely to help people find practical steps forward. Her tone is warm and down to earth, aimed at making therapy feel understandable and manageable.

She has been practising for 12 years and holds BACP accreditation from the UK. That background means she has worked across many common concerns, including stress, anxiety, depression, trauma and abuse, addictions, and relationship strain. She also supports people dealing with grief, parenting strain, career stress, and burnout-like compassion fatigue.

Her approach mixes several well-known methods so the work is tailored to each person. Lorraine uses cognitive tools to spot and change unhelpful thoughts, emotion-focused ideas to untangle painful patterns, and acceptance-based techniques to build a more flexible relationship with difficult feelings. Sessions are conversational and collaborative rather than prescriptive.

She offers therapy in English, Spanish and French, and sees people in the United Kingdom as well as international clients. Online formats include video calls, phone sessions, live chat and text-based messaging for flexible access.

Practical issues such as cost depend on location and the subscription model in use. To begin, clients use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions in line with the therapist's availability.

Approaches that translate well to online therapy

Acceptance and Commitment Therapy, or ACT, helps people notice painful thoughts and feelings without fighting them and then move toward values-based action. It can help with anxiety, depression and coping with life changes by focusing on what matters most rather than just symptom reduction. Cognitive Behavioural Therapy, CBT, focuses on how thoughts, feelings and behaviours link together and teaches practical skills to change unhelpful patterns. It is often used for anxiety, depression and stress management. Attachment-Based Therapy explores how early relationships shape current ways of connecting and responding to others, helping with relationship issues, intimacy concerns and attachment-related struggles.

Finding the right approach is part of the work. Lorraine will talk with each person about goals, preferences and what has or hasn’t helped before. She uses the conversation to choose or combine methods so the sessions fit the individual's needs rather than forcing a single model.

Online therapy offers flexibility that suits many lives. Video calls let people read facial cues and use a near face-to-face conversation. Phone sessions work well when bandwidth or being on camera is difficult. Live chat and text-based messaging make shorter check-ins possible and can be easier to fit around work or caregiving. These options make it simpler to keep continuity while trying different ways of working with the therapist.