Mark Callaway, BACP

Mark Callaway helps people who are feeling overwhelmed, stuck, or unsure where to begin. He writes plainly and listens closely so clients can talk about difficult things without jargon. Mark draws on 15 years of counselling experience and his BACP registration to offer steady, practical support.

He responds calmly to issues such as addiction, depression, anxiety and trauma. He also helps with relationship and intimacy concerns, grief and parenting pressures. Sessions address everyday problems like sleep, eating and work stress as well as longer-term difficulties such as bipolar mood management and coping with life changes.

Mark blends a few straightforward methods in his work. He uses Acceptance and Commitment Therapy to help people notice thoughts without being driven by them. He applies Attachment-Based ideas to look at how past relationships shape current patterns. He also uses client-centred listening and elements of cognitive work to test unhelpful thinking patterns.

His background includes work across community mental health, residential childcare and safeguarding. That experience informs how he thinks about complex trauma, neurodivergence and care-related stress. He has collaborated with GPs, hospitals and social services in the United Kingdom.

Sessions are available by video call, phone, live chat or text messaging. The format can be chosen to fit daily routines and communication preferences. To begin, prospective clients are asked to use the Start Therapy button and complete a short matching questionnaire.

How his approaches work online

Mark often uses Acceptance and Commitment Therapy (ACT) which helps people notice unhelpful thoughts and choose actions that match their values. This approach can be useful for anxiety, depression and coping with life changes. He also draws on Attachment-Based Therapy to understand how early relationships affect present patterns, which can help with intimacy and trust issues. Client-Centred Therapy is another key strand where the counsellor offers empathic listening and supports the person to find their own solutions.

Finding the right approach is part of the work. Mark explores each person's goals and preferences and then suggests methods that fit those aims. He treats the choice of approach as a collaborative decision and adjusts the focus over time based on what helps most.

Online therapy options include video calls, phone sessions, live chat and text-based messaging. Video sessions allow face-to-face conversation when more nuance is helpful. Phone calls can be a good short check-in or for lower bandwidth. Live chat and messaging suit people who prefer typing or want shorter, flexible contact. These formats make it easier to fit therapy around work, family and other commitments.