Michelle Robinson-Hayes, BACP

Michelle Robinson-Hayes helps people facing stress, anxiety, depression and relationship difficulties. She also supports those coping with grief, addictions, eating and sleeping problems, and confidence issues. Michelle works with people dealing with trauma, bipolar disorder, ADHD and compassion fatigue. She offers coaching for career questions and help around major life changes.

Michelle uses a mix of talking therapies and practical techniques. She draws on client-centred methods to follow what matters to each person. Cognitive behavioural therapy (CBT) and mindfulness tools are part of her work when clients want to change unhelpful thoughts and habits. She also offers hypnotherapy for people who find suggestion-based approaches helpful.

She trained and practised as a psychotherapeutic counsellor and hypnotherapist and has run a counselling and hypnotherapy service called The Listening Tree for over eight years. Michelle completed more than 1,000 hours of counselling and 500 hours of hypnotherapy during her training and practice. She has substantial experience supporting bereavement and volunteered with CRUSE for over 150 placement hours.

Before founding her practice, Michelle spent many years in senior management roles in corporate settings. That background informs how she structures sessions, sets goals with clients and offers coaching and training. She has delivered workshops, training and mentoring to students and teams.

Michelle is BACP, which indicates she is registered with the British Association for Counselling and Psychotherapy. She works with people across the United Kingdom and accepts international clients. Sessions are available online and by phone, chat or text-based messaging.

How Michelle blends approaches online

Michelle uses client-centred therapy to create a space where the client's priorities guide each session. This approach focuses on listening and reflecting so people feel understood and can set their own goals.

She also uses cognitive behavioural therapy (CBT) to help identify unhelpful thoughts and try different ways of thinking and behaving. CBT can be useful for anxiety, depression and patterns that affect daily life. When appropriate, Michelle offers hypnotherapy as a focused technique to support change in habits, confidence or stress responses.

Choosing the right approach is part of the work together. Michelle will discuss options and tailor methods to the person's needs, goals and preferences rather than sticking to a single method. This makes the process collaborative and adaptable as progress unfolds.

Online sessions are offered by video call, phone, live chat or text-based messaging to give practical flexibility. Video is useful for in-depth conversations, phone sessions work well when bandwidth is limited or a shorter check-in is needed, and chat or messaging can fit into a busy day or offer a written record of conversations. These formats help people access therapy from different places and at different times, making it easier to fit support around work and family life.