Michelle Thomas, NCPS

Michelle Thomas works from a person-centred approach that keeps the client at the heart of each session. She blends straightforward listening with practical strategies so people can make steady changes. Michelle presents herself in a warm, approachable way and aims to create a calm space to talk through what matters most.

She has seven years of experience as a psychotherapeutic counsellor and holds NCPS. Michelle adapts techniques from cognitive behavioural therapy and mindfulness to tackle symptoms like worry, low mood, and sleep problems. She also draws on emotionally-focused ideas to address difficulties around closeness and trust.

Sessions are tailored to what each person needs. Michelle helps people build tools for managing anxiety, stress, addictive behaviours, anger, and low self-esteem. Work can include practical steps, thought exercises, and breathing or grounding techniques to support regulation and clearer thinking.

Michelle also supports clients facing grief, trauma, parenting strains, career stress and life transitions. Additional areas she can address include attachment concerns, body image, neurodiversity-related issues, and relationship or intimacy questions. She discusses goals together and adjusts the plan as progress is made.

Therapy is offered online by phone, video, live chat or text messaging, and sessions can fit around different schedules. Michelle offers some evening and weekend times by request to help with practical access. To begin, people complete a short matching questionnaire and book according to available slots.

Approaches you can use online

Client-centred work places the person and their goals at the centre of the therapy. It involves open listening, reflecting what matters and shaping sessions around the client's priorities, which helps when deciding what to focus on first.

Cognitive behavioural therapy, or CBT, breaks problems into thoughts, feelings and behaviours. It teaches practical exercises and small experiments to challenge unhelpful thinking and reduce anxiety, low mood and sleeping difficulties.

Emotionally-focused therapy helps people understand patterns around closeness and attachment. It supports naming strong emotions and changing unhelpful interaction habits that affect intimacy and relationship confidence.

Finding the right approach is part of the process. Michelle will discuss different options and work collaboratively to choose techniques that match a person's needs, goals and preferences. Plans are reviewed and adjusted as progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to add flexibility. Video calls let people use visual cues and longer therapeutic work. Phone sessions can fit a break at work or require less bandwidth. Live chat or messaging can be used for shorter check-ins or when typed reflection feels easier. These options make it simpler to fit therapy around life commitments and different energy levels.