Victoria Small, BACP

Victoria Small brings ten years of counselling experience to her practice in the United Kingdom. She aims to make the first step feel manageable and meets people with warmth and respect. Her style is calm and straightforward, focusing on practical conversation rather than jargon.

She works with a wide range of concerns including stress, anxiety, depression, grief, trauma and addiction. She also helps people struggling with relationship and intimacy issues, parenting strain, sleep and eating concerns, and the challenges of ADHD. Victoria takes time to understand each person’s situation before shaping a plan.

Her approach is collaborative. Sessions are tailored to what each person finds useful, whether that means short-term practical tools or deeper emotional work. She listens closely and helps people set small, achievable goals to reduce overwhelm and build confidence.

Victoria uses a mix of counselling approaches to match the issue at hand. She draws on client-centred listening, emotionally focused work around relationships, mindfulness practices, solution-focused steps, and trauma-focused methods when needed. This variety lets her adapt to different needs and problems.

People come for help with life changes, career stress, anger, self-esteem, or long-standing difficulties such as bipolar disorder and chronic health concerns. Victoria also offers support around more specific topics like abandonment, attachment, body image and caregiver stress. Her aim is to help people move forward at a pace that suits them.

Approaches that shape online counselling

Client-centred therapy focuses on listening without judgement and following the person's lead to build understanding and confidence. It helps people who need space to talk things through and make sense of their own feelings.

Emotionally-Focused Therapy (EFT) works with patterns in close relationships and the feelings that drive them. It can help people who want to improve connection, manage conflict or understand attachment dynamics.

Finding the right approach is part of the work. The therapist will talk with the client about goals, preferences and what has or hasn’t helped before, then agree on a way forward together. This collaborative process can include trying different methods until something feels useful.

Online therapy offers practical flexibility. Video calls let people use face-to-face interaction without travel. Phone sessions suit those with lower bandwidth or who prefer not to be on camera. Live chat and text-based messaging allow brief check-ins, reflection between sessions or ongoing support between booked appointments. These formats make it easier to fit therapy into busy lives and to maintain continuity when schedules change.